Ground Works Management

Ground Works Management is a start-up security firm that is looking for opportunity areas for business growth. We have had three client engagements with the founder and have successfully gained insights of the key stakeholders affecting their business in a co-creative way. The engagements will lead up to a final workshop, facilitated by my team and I, focused on ideation and prototyping of tools that will help GWM capitalize on business opportunities. Our projected outcome is for GWM to walk away with the tools to establish a clear organizational culture and to better communicate and service their clients. In addition, we are transferring knowledge and best practices of the design thinking process to empower GWM with capacity building tools to continue to evolve their business.

Role: Researcher, Strategist
Service: Business Design and Service Design
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